What to do if you experience problems during a test

If you experience problems affecting your ability to complete the test, raise your hand immediately.

The administrator can try to resolve the problem straightaway. If this isn’t possible, it’ll be recorded that you had a problem during the test.
Hardware or software problems, noise, sudden illness or other distractions can all be reported.

You’ll be given a reference number, which you’ll need to quote when contacting Pearson VUE, the test providers. You’ll need to do this straight after you leave the examination room if possible. Don’t wait until the next day, because Pearson VUE “will only consider incidents reported after the day of testing in exceptional circumstances”. They will then investigate and report their findings back to you.

Keep the reference number — you might need it again.

Medify UKCAT Tutorials

  1. Getting Started with the UKCAT
  2. UKCAT Preparation with Medify
  3. UKCAT Advice for VR *
  4. UKCAT Advice for DM *
  5. UKCAT Advice for QR *
  6. UKCAT Advice for AR *
  7. UKCAT Advice for SJT *
  8. UKCAT Keyboard Shortcuts *
  9. UKCAT Flagging *
  10. Free UKCAT guide
    1. What is the UKCAT?
    2. General information
    3. Apply for a bursary as soon as possible
    4. Get an afternoon UKCAT slot
    5. You CAN revise for the UKCAT
    6. All questions are weighted equally
    7. Results are relative
    8. Recognising the truth of UKCAT Verbal Reasoning statements
    9. Why reading comprehension is important for medicine
    10. Recognise qualifiers
    11. Boost your maths
    12. Understand pattern recognition
    13. Learn mnemonics
    14. First-order and second-order rules in Abstract Reasoning
    15. Introducing Decision Making
    16. Visualise and mentally rehearse
    17. Train your body and mind for peak UKCAT performance
    18. Prepare your mind
    19. Test-day Preparation
    20. In the test room
    21. What does your UKCAT score mean?
    22. What to do if you experience problems during a test
    23. How to appeal against the result of an investigation
    24. After the test
  11. Additional Text Tutorials *
    1. Getting Started with the UKCAT *
    2. UKCAT Preparation with MEDIFY *
    3. Verbal Reasoning: True, False or Can't Tell *
    4. Verbal Reasoning: Reading Comprehension *
    5. Verbal Reasoning: General Advice *
    6. Decision Analysis (has been removed from the UKCAT) *
    7. Quantitative Reasoning: General Advice *
    8. Abstract Reasoning: A/B/Neither and General Advice *
    9. Abstract Reasoning: Complete Series *
    10. Abstract Reasoning: Complete Statement *
    11. Abstract Reasoning: Set A or B *
    12. Situational Judgement: General Advice *
    13. Strategies by Question Types *
    14. GCSE Mathematics Revision *

* UKCAT course purchase required